Water stains spread across the ceiling tiles in your front office. The roof drain is clogged again, and a small pond sits on the flat roof after last night's rain. TruRoof handles this exact work for commercial properties in Cincinnati, Northern Kentucky, and Southeast Indiana.
Why You Can Trust Us
Most commercial buildings in our area have flat or low-slope roofs with a rubber membrane like EPDM or TPO. Look for water stains on ceiling tiles, especially under rooftop units or near walls. Outside, you might see water sitting on the roof 48 hours after rain, or rust around drain openings. Inside, you could smell mildew or see peeling paint near the leak. If the roof feels spongy underfoot, the insulation underneath is soaked.
Every storm sends your maintenance crew running for buckets and tarps. The water damage grows each time, and now a ceiling tile is about to fall. Tenants complain about the smell and worry about mold. If you let it go, the roof deck rots and a simple patch turns into a full tear-off. Your insurance may deny a claim if they find the leak was ignored. You're stuck managing a problem that only gets more expensive.
TruRoof starts by finding the real source of the leak—water can travel sideways and show up far from the entry point. The crew clears every drain and downspout so water can drain off the roof. For ponding areas, they may add tapered insulation to create slope, or install a new drain. Damaged flashing at curbs, vents, and edges gets cut out and replaced with new metal. The roof membrane around the repair is cleaned, and a fresh patch is heat-welded to match the existing material. If you choose a scheduled maintenance plan, TruRoof visits quarterly to inspect seams, clear debris, and seal small cracks. You get a written report with photos after each visit. New roof insulation or a full replacement is separate if the damage is too deep.
Your ceiling tiles will be dry and safe. The maintenance crew can stop hauling buckets. After a storm, the roof drains completely—no more standing water. Tenants stop calling about leaks and musty smells. You'll walk through the building during the next heavy rain and not worry about what's happening overhead. The roof will be ready for the next Cincinnati storm season.
Our process
- 1Find the leak sourceThe crew traces water stains and uses a water test to pinpoint the leak entry on the roof membrane.
- 2Clear drains and downspoutsDebris is removed from all roof drains and downspouts so water can flow off the roof.
- 3Repair or replace flashingRusted or damaged metal flashing at roof edges, curbs, and vents is cut out and replaced.
- 4Patch the roof membraneThe damaged membrane area is cleaned, primed, and a new patch is heat-welded to match the existing roof.
- 5Set up a maintenance planA quarterly inspection plan is scheduled with written reports and photos to catch small issues before they leak.
Why Cincinnati homeowners and building owners call TruRoof
- 24/7 emergency response—a crew arrives within hours of your call.
- Crews are licensed and insured; they work directly with your insurance adjuster.
- Maintenance plans come with a written 1-year workmanship warranty on repairs.
- Same crew assigned to your building for every scheduled visit.
Customer reviews
★5.0 · 5 reviewsYou're tired of putting out buckets every time it storms. The leak is getting bigger and the ceiling tile is starting to sag. Your tenants are calling about the musty smell.


