Water stains spread across the ceiling tiles in your front office. The roof drain is clogged again, and a small pond sits on the flat roof after last night's rain. TruRoof handles this exact work for commercial properties in Cincinnati, Northern Kentucky, and Southeast Indiana.
Why You Can Trust Us
Most commercial buildings in our area have flat or low-slope roofs with a rubber membrane like EPDM or TPO. Look for water stains on ceiling tiles, especially under rooftop units or near walls. Outside, you might see water sitting on the roof 48 hours after rain, or rust around drain openings. Inside, you could smell mildew or see peeling paint near the leak. If the roof feels spongy underfoot, the insulation underneath is soaked.
Every storm sends your maintenance crew running for buckets and tarps. The water damage grows each time, and now a ceiling tile is about to fall. Tenants complain about the smell and worry about mold. If you let it go, the roof deck rots and a simple patch turns into a full tear-off. Your insurance may deny a claim if they find the leak was ignored. You're stuck managing a problem that only gets more expensive.
TruRoof starts by finding the real source of the leak—water can travel sideways and show up far from the entry point. The crew clears every drain and downspout so water can drain off the roof. For ponding areas, they may add tapered insulation to create slope, or install a new drain. Damaged flashing at curbs, vents, and edges gets cut out and replaced with new metal. The roof membrane around the repair is cleaned, and a fresh patch is heat-welded to match the existing material. If you choose a scheduled maintenance plan, TruRoof visits quarterly to inspect seams, clear debris, and seal small cracks. You get a written report with photos after each visit. New roof insulation or a full replacement is separate if the damage is too deep.
Your ceiling tiles will be dry and safe. The maintenance crew can stop hauling buckets. After a storm, the roof drains completely—no more standing water. Tenants stop calling about leaks and musty smells. You'll walk through the building during the next heavy rain and not worry about what's happening overhead. The roof will be ready for the next Cincinnati storm season.
Our process
- 1Find the leak sourceThe crew traces water stains and uses a water test to pinpoint the leak entry on the roof membrane.
- 2Clear drains and downspoutsDebris is removed from all roof drains and downspouts so water can flow off the roof.
- 3Repair or replace flashingRusted or damaged metal flashing at roof edges, curbs, and vents is cut out and replaced.
- 4Patch the roof membraneThe damaged membrane area is cleaned, primed, and a new patch is heat-welded to match the existing roof.
- 5Set up a maintenance planA quarterly inspection plan is scheduled with written reports and photos to catch small issues before they leak.
Why Cincinnati homeowners and building owners call TruRoof
- 24/7 emergency response—a crew arrives within hours of your call.
- Crews are licensed and insured; they work directly with your insurance adjuster.
- Maintenance plans come with a written 1-year workmanship warranty on repairs.
- Same crew assigned to your building for every scheduled visit.
You're tired of putting out buckets every time it storms. The leak is getting bigger and the ceiling tile is starting to sag. Your tenants are calling about the musty smell.
Roof problems we fix
Why do flat roofs leak so much
Every heavy rain brings a new drip somewhere in the building.
Ponding, failed seams and clogged drains cause most flat roof leaks. A maintenance plan catches them before the ceiling tiles do.
Flat roof leaks when snow melts
The roof was fine all fall. Then the snow melted and the ceiling started dripping.
Ice at drains and seams that opened in the cold let meltwater in. Winter leak repair is routine for us.
Who is responsible for roof repairs in a commercial lease
The roof is leaking over a tenant space and the lease is vague on who pays.
Most leases put structure on the landlord and interior damage on the tenant. Fast documentation protects both.
Water stains on ceiling tiles in office building
You manage an office building. Brown rings on ceiling tiles appear after rain. Tenants complain about the smell and worry about mold. You have replaced tiles but the stains come back.
The roof membrane above is leaking. A commercial roofer can find the source, often a seam or flashing, and fix it. A roof coating can seal the whole surface. Fix the leak first, then replace the tiles.
How to choose a roofing contractor
You need a new roof. You are scared of picking a bad contractor who will cut corners, take your money, or disappear if something goes wrong. You do not know what questions to ask.
Ask for a local address and a written estimate. Check that they have insurance and a license. Read reviews and ask for references. A good contractor will walk you through the job, not just hand you a number. Get at least three quotes before you decide.
Small tear in TPO roof membrane
You were on the roof checking the HVAC and noticed a small tear in the TPO membrane. It is not leaking inside yet. You are wondering if you can just tape it and wait.
Do not tape it. A small tear can let water in and ruin insulation. Wind can peel it open. A professional heat-weld repair is fast and permanent. Fix it now before it becomes a big leak and a big bill.
Ponding water on flat commercial roof
Your warehouse or store roof has standing water that stays for days after rain. You worry it will cause a leak or damage the roof membrane.
Standing water on a flat roof is a sign of a drainage problem. A commercial roofer can check the drains, fix low spots, and seal the membrane. Left alone, ponding water can lead to leaks and structural damage.
Frequently asked questions
Do you serve commercial properties in my area?
We serve commercial buildings in Cincinnati, Northern Kentucky, and Southeast Indiana. If you're in one of these regions, we're ready to help with your roof repair and maintenance needs.
What's included in your commercial roof maintenance plan?
Our quarterly maintenance visits include inspection of seams, clearing debris, and sealing small cracks. You'll receive a written report with photos after each visit. Roof insulation or full replacement is separate if damage is too deep.
What should I look for to know if my commercial roof needs repair?
Watch for water stains on ceiling tiles, water sitting on the roof more than 48 hours after rain, rust around drain openings, musty smells, peeling paint near leaks, or a spongy feeling on the roof surface. These are signs the membrane or insulation may be damaged.